Privacy

 

Safekon Consulting Pty Ltd and its partners and contractors recognise the importance of protecting the rights of individuals in relation to their personal information. This document is our Privacy Policy informing you on how we collect and manage your personal information. We commit to abide by the Australian Privacy Principles (APPs), the Privacy Act 1988 (Cth) and any other relevant law. The APPs regulate the way in which we collect, use, keep secure and disclose personal information.

What personal information do we collect and hold?

We may collect your name, mailing or street address, telephone number, age or date of birth, profession, occupation or job title and any additional information relating to you that you provide to us directly or through the use of one of our websites or online presence, through our representatives or other wise as well as information you provide.

How do we collect your personal information?

We collect your personal information directly from you unless it is reasonable or impracticable to do so. When collecting personal information from you, we may collect it in ways including:

  • From your access and use of our website

  • By telephone, letter, email or social media

  • During conversations between you and our representatives

  • By contracting with us

  • By entering competitions, promotions or requesting information from us

  • By completing surveys or providing feedback to us.

Cookies

When you access our website, we may send a “cookie” (a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer. It also enables us to keep track of your activity on our website for a period of time. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.

For what purposes do we collect, hold, use and disclose your personal information?

  • To provide products and services requested by you

  • To answer enquiries and provide further information

  • For administrative marketing (including direct marketing), planning, product or service development updates.

  • To update our records and keep your contact details up to date

  • To process and respond to queries or complaints made by you.  

We may disclose your personal information to:

  • Our employees, related bodies corporate, contractors or service providers for the operation of our website or our business, fulfilling requests by you, and otherwise provide products and services to you including, without limitation, web hosting providers. IT providers, and professional advisors such as accountants, solicitors, business advisors and consultants;

  • Suppliers and other third parties whit whom we have commercial relationships, for business, marketing and related purposes; and

  • Any organisation for any authorised purpose with your express consent. Your personal information will not be shared, sold or rented or disclosed other than as described in this privacy policy.  

Marketing

We may send you direct marketing communications and information about our products that we consider may be of interest to you. These may be sent in various forms such as Mail, Email, SMS and MMS. You may at any time opt-out of receiving marketing communications from us by contacting us on the below details or clicking unsubscribe facilities provided within the marketing communications.  

What is the process for complaining about a breach of privacy?

We are committed to protecting your rights and in relation to your personal information. If, however, you believe that your privacy has been breached, please contact us using the below contact information and provide details of the incident so we can investigate it for you.  

Contacting us

If you have any questions about this privacy policy, any concerns or feedback regarding the treatment of your privacy please contact us on admin@safekon.com.au. All enquiries will be treated confidentially and we will aim to resolve your an issues in a timely manner.